POLICIES AND REGULATIONS

Thank you for your interest and visit to our website. We/Doctor Acnes Dermatology Clinic respect and is committed to protecting your privacy.

Protecting your personal data and building your trust is very important to us. Therefore, we will use your name and other information related to you under the content of the Privacy Policy. We only collect necessary information regarding appointment scheduling.

You can access the website and browser without having to provide personal details. In this case, you are anonymous and we cannot know who you are. If you want to make an appointment for a medical examination or treatment, please provide your information in the appointment booking form.

Instructions for using the website

Do not use any part of this website for commercial purposes or on behalf of any third party without our written permission.

You do not have to provide information to look up the website content, and there is no cost to make an appointment. In no event will we be liable for any loss or damage, including without limitation, indirect or consequential loss; or any loss or damage of data or profits arising out or in connection with the use of this website.

Doctor Acnes Dermatology Clinic does not intend or knowingly collect personal information from users under the age of 18. Visitors under the age of 18 need to consult and receive instructions from their parents or guardians when using and leaving information on this website.

Return and Refund Policy

We do not refund the service fee after the customer has paid to perform the treatment unless errors or mistakes arise on our part during the transaction at the Clinic.

For committed treatment: when the treatment effect is not as committed, the Clinic will provide completely free treatment for the customer until the treatment effect reaches the committed content. To enjoy the commitment: customers must strictly follow the Dermatologist’s indicated regimen, including:
• Using drugs in medical treatment
• Skincare routine at home.
• Follow-up visiting on time and completing the course of treatment at the clinic.

Disclaimer and Indemnity

Information on the website and advertising pages owned by Doctor Acnes is for reference only; could not be considered as medical consultation and is not a substitution for consultation, diagnosis, or interaction between patients and dermatologists.